Barista
We are looking for awesome baristas to join an amazing team
Relevant Skills/Experience:
- Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage;
- Barista experience is desirable;
- Excellent communication skills;
- Previous customer service experience is an advantage;
- Passion for coffee and ability to inspire customers;
Main Duties:
- Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service;
- Adhere to all standards required including the policies, procedures, instructions and guidelines set out in the operations manual;
- Prepare all coffee beverages and blended cold drinks adhering to the correct procedures;
- Assist customers to improve their knowledge of our food and beverages;
- Maintain the highest quality and consistent food and beverage standards at all times;
- Clean the coffee equipment throughout the day consistent with standards;
- Demonstrate your passion for coffee by sharing knowledge and personal recommendations with customers;
- Deal with all customer queries efficiently, professionally and in line with store/caf policy;
- Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines;
- Ensure that all areas of the caf/your area are kept clean and tidy.
